MarketLive® puts the power of Intelligent Selling® squarely in the hands of marketers and merchandisers. A Web-based user-friendly administration system saves time and money through easy management of your entire online retail environment -- page displays, products, images, promotions, cross sells, editorial content, and all other merchandising information.

The business user’s front-end has a Windows-like interface and is easy for non-technical business people to learn and use. This streamlines the business workflow and lets you focus on creating the optimal merchandising environment.

Site management features also allow you to add and update all written content, including FAQs, articles, and customer service information. Tax administration allow you set rules that determine what tax rates are charged based upon the billing address, and you can also set up default and upgraded shipping options. Promotions, target customer groups, and page templates are also administered through the site management interface. Administration System Reports give you exceptional insight into the workings of your eCommerce website.

FAQ, Articles, Customer Service
Build out your customer support center through easily administrable pages for Frequently Asked Questions, Articles, and Customer Service. This flexible system makes it fast and easy to upload or edit the content for these pages, so your customers always have access to your most up-to-date information on:

• privacy and security
• sizing and fit
• shipping practices
• company
• guarantee and return
• use and care
• contact information
• personal accounts
• educational or human-interest content

Tax Administration
A Tax Rule Management ensures that customers get charged the correct amount. It allows you to specify tax rates based on shipping address, by any of the following criteria:

• State
• SCF
• Zip code
• Province (for Canadian addresses)
• Country (for non-US and Canadian addresses)

You can schedule future changes as soon as you know when the tax rate will change, and you can import tax data from external tables. You can easily flag items as non-taxable, excluding them from the tax calculation for the order.

Shipping Administration
Keep customers happy by offering them their choice of shipping methods. You choose which methods to offer, and specify the base cost for each method. The system will automatically calculate the total shipping charge and list it clearly for the customer during checkout. You can also determine surcharges or shipping limitations for oversize items. If you have set up a “Free Shipping” discount, MarketLive will automatically discount the shopper’s order appropriately whenever a qualified customer or product goes through checkout.